General Collective Bargaining Provisions

General Rate Provisions for Ski amadé 2026/2027

1. The General Rate Regulations and Conditions of Carriage of Ski amadé GmbH and its respective member companies (hereinafter: “member companies”) of the Ski amadé ski association (hereinafter “Ski amadé”) apply, as well as—for online ticket purchases—the General Terms and Conditions of the online ticket shop operated by Ski amadé GmbH. Specific terms and conditions apply additionally to certain products, particularly to ski passes with long validity periods.

The respective provisions are available on the respective websites and posted on-site. By purchasing a ski pass, the passenger acknowledges the aforementioned provisions and agrees to comply with them. The current list of member companies is available at https://www.skiamade.com/agb.

2. Ski passes valid for 2 days or more—with the exception of special ski passes—are valid in all Ski amadé ski areas; ski passes valid for up to one day are valid only in the selected area indicated on the pass, during the respective operating hours of the lifts. The current available offerings are updated daily and can be found at the respective ticket offices, on the electronic panoramic displays, through the ski area’s information channels, at the respective lift stations, and on the Internet. Multi-day passes are valid only on consecutive days.

The member companies operate their respective cable cars, lifts, and slopes under their own responsibility and as legally independent entities. The purchase of a ski pass valid for two or more days entitles the passenger to use the ski areas covered by Ski amadé; however, the specific contract of carriage is concluded with the member company whose facilities and slopes are currently being used. In this case, no contract of carriage is concluded with Ski amadé.

Any liability toward passengers—whether based on contractual or statutory provisions— for incidents arising from or occurring during the operation and use of the cable car and lift facilities as well as the slopes, therefore lies exclusively with the cable car or lift company in whose ski area the incident occurs. The other member companies bear no liability.

3. When purchasing a personalized ski pass, the cardholder’s personal data is processed for verification purposes, to prevent misuse of the card, and for customer service purposes. The processing of personal data in connection with the personalized ski pass is carried out to fulfill the contract of carriage (Art. 6(1)(b) GDPR) and to prevent misuse of the pass (Art. 6(1)(f) GDPR). The personal data will be deleted once the purpose has been fulfilled, but no later than three years after the end of the validity period. For the purposes mentioned above, the cardholder’s personal data will be shared with Ski amadé GmbH and its member companies.

Information pursuant to GDPR Art. 13/14 (“Photocompare”)

Please note that, for the purpose of access control, a reference photo of the customer is taken the first time they pass through a turnstile equipped with a camera. Lift staff will compare this reference photo with the photos taken each time the customer passes through a turnstile equipped with a camera. The reference photo is deleted immediately after the lift pass expires; the other photos are deleted no later than 30 minutes after each passage through a turnstile. Please note that it is also possible to purchase lift tickets that are technically configured so that no photo is taken when passing through the turnstile; however, in such cases, random checks by lift staff must be expected.

4. The ski pass is personal and non-transferable. A photo is required for 9-day ski passes and above, as well as for certain other types of passes. Starting with the 2-day ski pass, ski pass entitlements are issued exclusively on electronic data carriers. A deposit of €3.00 is required for electronic data carriers (KeyCards) issued at Ski amadé ticket offices. The deposit paid at Ski amadé ticket offices will be refunded in full upon return of the data carrier, provided it is in working order and has not sustained any mechanical damage.

5. All ride authorizations are automatically verified at access points equipped with electronic control systems and visually inspected at access points without such systems.

6. Passes, whether in the form of a barcode or an electronic ticket (KeyCard), must be presented for visual inspection to the respective inspection officer during random checks in the inspection zones of the lifts, as well as in the areas of the valley station, ticket offices, and parking lots. Tickets must also be presented upon request to authorized mobile inspection personnel in the ski areas. Inspection personnel are authorized to confiscate ski passes used improperly.

7. Anyone who uses cable car and lift facilities without a valid ticket is liable to prosecution under Austrian law. Violations will result in criminal charges. This does not affect Ski amadé’s or its member companies’ right to assert any claims for damages.

8. Unless expressly stated otherwise in the fare regulations, ski passes are considered personal, non-transferable tickets. They may be used exclusively by the person for whom they were issued or purchased. The ski pass must be kept in a safe place and protected from unauthorized use. Transferring a non-transferable ski pass to a third party is prohibited.

9. The use of a non-transferable ski pass by another person, as well as the unauthorized transfer of such a ski pass to third parties, constitutes misuse. In such cases, the ski pass is invalid.

10. The respective member company is entitled to verify the identity of ski pass holders by means of official photo identification or other suitable proof of identity during access and lift checks. If identity cannot be verified or if there is reasonable suspicion that the ski pass is being used by an unauthorized person, the ski pass may be treated as invalid.

11. If misuse is detected, the ski lift operator is entitled to confiscate the ski pass without replacement upon confirmation of receipt, to exclude the person in question from further transportation within the ski area, and to charge an additional fee of up to the price of a one-day ski pass at the currently valid full rate, as well as a reasonable surcharge in accordance with the published fare regulations. Unless a different surcharge is specified in the fare regulations, a surcharge of
EUR 100.00 applies.

12. The Code of Conduct of the International Ski Federation (FIS) applies in full. Reckless behavior or other gross violations of these rules of conduct or the general fare regulations and conditions of carriage shall result in the immediate revocation of the right to use the service and exclusion from transportation, and may be subject to criminal prosecution. This does not preclude Ski amadé or its member companies from asserting any claims for damages.

13. Compliance with the protective measures prescribed by the authorities to contain a pandemic, as well as with other generally applicable laws and regulations, is the sole responsibility of the customer. If the customer is unable or unwilling to comply with measures mandated by the authorities, they may not be transported (information at https://www.skiamade.com). In the event that judicial or administrative penalties are imposed on the customer due to a violation of applicable law, the customer waives any right of recourse against Ski amadé or its member companies.

14. Subsequent exchanges or changes to the validity period of a ski pass are not permitted. No replacements will be issued for lost, stolen, or forgotten tickets (data carriers).

15. Children up to 125 cm in height or under the age of 10 may use cable cars and ski lifts only when accompanied by a supervising adult, unless the facility-specific terms of carriage provide otherwise. Persons who have reached the age of 15 and have special experience in using T-bar lifts may accompany children—regardless of their height. Carrying small children on the body is prohibited on T-bar lifts. In all other respects, the terms and conditions of the respective facility apply.

16. A rescue fee must be paid for rescue and transport following accidents on the slopes. In the event of an accident, the slope and rescue teams decide on the necessary rescue measures; where possible in individual cases, the injured parties will be informed of the planned measures. The amount of the rescue fees is determined by the respective member companies and must be paid by the injured person.

17. Separate tickets for pedestrians are valid only for transportation without winter sports equipment. Pedestrians are not permitted to enter ski runs. Sledding is not permitted on ski runs. Ski passes do not entitle the holder to use the slopes during evening sledding, night skiing, or special runs held during events.

Separate fare and transportation regulations apply to cross-country skiers (with winter sports equipment), depending on the specific conditions of the region and ski area. Member companies have the right to prohibit cross-country skiers from using the trails if they fail to comply with the transportation regulations.

Fare reductions are available to youths born in 2008, 2009, and 2010; children born in 2011 or later; and individuals with a verified disability of 70% or more (excluding ALL-IN Cards and already discounted fares). Otherwise, the published ski pass prices apply. To qualify for reduced rates (e.g., child, youth, U25, disability), you must carry valid proof of age (specifically, official photo ID or a recognized youth card) or, in the case of a discount based on disability, a disability ID card, and present it upon request by inspection staff. If proof is not provided, the discount may be denied and the fare adjusted to the applicable full price. In the event of misuse or attempted misuse, a report will be filed with the authorities. This does not affect Ski amadé’s or its member companies’ right to assert any claims for damages. Infants (born in 2021 or later): separate fare and transportation regulations apply depending on region- and ski resort-specific conditions.

18. With the exception of those open for public night skiing, the ski slopes are closed daily from 5:00 p.m. to 8:00 a.m. and may not be entered or skied on during this time. No hazard mitigation measures are in place during this closure period. There is a risk of injury from slope grooming, winch cables, snowmaking equipment, and exposed cables and hoses.

19. Slope Closure for Backcountry Skiers: Our ski slopes are closed to backcountry skiers during both daytime and nighttime hours, except on the designated backcountry ski routes.

20. Free access to the forest requires a special sense of responsibility and obliges visitors to protect it. In accordance with the Forestry Act, skiing or snowboarding in the forest and in the vicinity of ski lifts is permitted only on marked slopes or ski routes. It is prohibited to enter forest stands where trees are less than 3 meters tall, as well as to litter or discard cigarette butts. Failure to comply will result in a criminal complaint filed under the Forestry Act, the immediate revocation of authorization, and exclusion from transportation.

21. The operation of drones or other flying objects is prohibited throughout the entire ski area.

22. Subject to errors and misprints! All information is provided to the best of our knowledge, but without guarantee of completeness or accuracy.

23. The contractual relationship between the purchaser of a ski pass and Ski amadé GmbH and its member companies is governed exclusively by Austrian law, excluding its conflict-of-laws provisions and the UN Convention on Contracts for the International Sale of Goods. For all disputes, the court with subject-matter jurisdiction in the territory of the respective member company is agreed upon as the exclusive venue.

Additional general pricing terms and conditions for specific products, including the SuperSkiCard, Ski amadé ALL-IN Card Gold, Ski amadé ALL-IN Card White, and Ski amadé ALL-IN Card Pistentouren, can be found at https://www.skiamade.com/agb.

Effective as of: August 21, 2026

General Terms and Conditions for the Ski amadé “ALL-IN Card White” 2026/2027

GENERAL TERMS AND CONDITIONS FOR THE Ski amadé “ALL-IN Card White” 2026/2027

1. GmbH and the respective member companies (hereinafter: “member companies”) of the Ski amadé ski association (hereinafter “Ski amadé”), as well as—in the case of online ticket purchases—the General Terms and Conditions of the online ticket shop operated by Ski amadé GmbH. These are available on the respective websites and posted on-site. By purchasing the ALL-IN Card White, the passenger acknowledges the aforementioned provisions and agrees to comply with them. The current list of member companies is available at https://www.skiamade.com/agb

2. The ALL-IN Card White may not be used before October 10, 2026, or after May 2, 2027. During the validity period, cardholders are entitled to use all cable cars and lifts operated by the member companies during their respective operating hours. The current (daily) offerings are available at the respective ticket offices, on the electronic panoramic displays, through the ski area’s information channels, at the respective lifts, and online. The ALL-IN Card White does not entitle the holder to use the facilities during evening tobogganing, night skiing, or special rides during events.

The member companies operate their respective cable cars, lifts, and slopes under their own responsibility and with legal autonomy. The purchase of an ALL-IN Card White entitles the passenger to use the ski resorts included in Ski amadé; however, the specific contract of carriage is concluded with the member company whose facilitiesfacilities and slopes are currently being used. In this case, no contract of carriage is concluded with Ski amadé.

Any liability toward passengers—whether based on contractual or statutory provisions— for incidents arising from or occurring during the operation and use of the cable car and lift facilities as well as the slopes, therefore rests exclusively with the cable car or lift company in whose ski area the incident occurs. The other member companies bear no liability.

3.Upon purchase of an ALL-IN Card White, the cardholder’s personal data is processed for verification purposes to prevent misuse of the card and for customer service purposes. The processing of personal data for the named-user ski pass is carried out to fulfill the contract of carriage (Art. 6(1)(b) GDPR) and to prevent fraudulent use of the card (Art. 6(1)(f) GDPR). The personal data will be deleted once the purpose has been fulfilled, but no later than three years after the end of the validity period. For the purposes mentioned above, the cardholder’s personal data will be shared with Ski amadé GmbH and its member companies.

Information pursuant to GDPR, Art. 13 and Art. 14 regarding “Photocompare”

Please note that, for the purpose of access control, a reference photo of the customer is taken the first time they pass through a turnstile equipped with a camera. Lift staff compare this reference photo with the photos taken each time the customer passes through a camera-equipped turnstile. The reference photo is deleted immediately after the lift ticket expires; the other photos are deleted no later than 30 minutes after each pass through a turnstile. Please note that it is also possible to purchase lift passes that are technically configured so that no photo is taken when passing through the turnstile; however, in such cases, random checks by lift staff must be expected.

4. The ALL-IN Card White is personalized and non-transferable. A photo is required. The ALL-IN Card White is issued exclusively on electronic data carriers. A deposit of €3.00 is required for electronic data carriers (KeyCard) issued at Ski amadé ticket counters. The deposit paid at Ski amadé ticket counters will be refunded in full upon return of the card, provided it is in working order and not mechanically damaged.

5. Eligibility to ride is verified automatically at access points equipped with electronic control systems and by visual inspection at access points without such systems.

6. The ALL-IN Card White must be presented to the respective inspection authority for visual inspection during random checks in the facilities’ inspection zones, as well as in the area of the valley station, ticket offices, and parking lots. It must also be presented upon request to designated mobile inspection officers in the ski areas. Inspection officers are authorized to confiscate ALL-IN Card White cards that are being used improperly.

7. Anyone who uses cable car and lift facilities without a valid ticket is liable to prosecution under Austrian law. Violations will result in a criminal complaint. This does not affect Ski amadé’s or its member companies’ right to assert any claims for damages.

8. Unless expressly stated otherwise in the fare regulations, ski passes are considered personal, non-transferable transportation passes. They may be used exclusively by the person for whom they were issued or purchased. The ski pass must be kept in a safe place and protected from unauthorized use. Transferring a non-transferable ski pass to a third party is prohibited.

9. The use of a non-transferable ski pass by another person, as well as the unauthorized transfer of such a ski pass to third parties, constitutes misuse. In such cases, the ski pass is invalid.

11. If misuse is detected, the ski lift operator is entitled to confiscate the ski pass without replacement upon confirmation of receipt, to exclude the person in question from further transportation within the ski area, and to charge an additional fee up to the amount of a one-day ski pass at the currently valid full rate, as well as a reasonable surcharge in accordance with the published fare regulations. Unless a different surcharge is specified in the fare regulations, a surcharge of
EUR 100.00 applies.

12. The Code of Conduct of the International Ski Federation (FIS) applies in full. Reckless behavior or other gross violations of these rules of conduct or the general fare regulations and conditions of carriage shall result in the immediate revocation of the right to use the service and exclusion from transportation, and may be subject to criminal prosecution. This does not affect Ski amadé’s or its member companies’ right to assert any claims for damages.

13. Compliance with the protective measures prescribed by the authorities to contain a pandemic, as well as with other generally applicable laws and regulations, is the sole responsibility of the customer. If the customer is unable or unwilling to comply with measures prescribed by the authorities, they may not be transported (information at https://www.skiamade.com). In the event that judicial or administrative penalties are imposed on the customer due to a violation of applicable law, the customer waives any right of recourse against Ski amadé or its member companies.

14. Subsequent exchanges or changes to the validity period of the ALL-IN Card White are not permitted. No replacements will be provided for lost, stolen, or forgotten tickets (data carriers).

15. Children up to 125 cm in height or under the age of 10 may use cable cars and ski lifts only when accompanied by a supervising adult, unless the facility-specific terms of carriage provide otherwise. Persons who have reached the age of 15 and have special experience using T-bar lifts may accompany children—regardless of their height. Carrying small children on the body is prohibited on T-bar lifts. In all other respects, the terms of carriage for the respective facility apply.

16. A rescue fee must be paid for rescue and transport following accidents on the slopes. In the event of an accident, the slope and rescue teams will decide on the necessary rescue measures; where possible in individual cases, those involved in the accident will be informed of the planned measures. The amount of the rescue fees is determined by the respective member companies and must be paid by the injured person.

17. Discounted lift ticket rates are available to youths born in 2008, 2009, and 2010, and to children born in 2011 or later. Otherwise, the published ski pass prices apply. To qualify for reduced rates (e.g., child, youth, U25), a valid proof of age (specifically, an official photo ID or a recognized youth card) must be carried and presented upon request by the inspection staff. If proof is not provided, the discount may be denied and the fare adjusted to the applicable full price. In the event of misuse or attempted misuse, a report will be filed with the authorities. This doesnot affect Ski amadé’s or its member companies’ right to assert any claims for damages. Infants (born in 2021 or later): separate fare and transportation regulations apply depending on region- and ski area-specific conditions.

18.With the exception of those open for public night skiing, the ski slopes are closed daily from 5:00 p.m. to 8:00 a.m. and may not be entered or skied on during this time . No hazard mitigation measures are in place during this closure period . There is a risk of injury from slope grooming, winch cables, snowmaking equipment, and exposed cables and hoses.

19. Slope Closure for Ski Tourers: Our ski slopes are closed to ski tourers during both daytime and nighttime hours, except on the marked ski touring routes.

20. Free access to the forest requires a special sense of responsibility and obligates visitors to protect it. In accordance with the Forestry Act, skiing or snowboarding in the forest and in the vicinity of ski lifts is permitted only on marked slopes or ski routes. It is prohibited to enter forest stands where trees are less than 3 m tall, as well as to litter or discard cigarette butts. Failure to comply will result in criminal charges under the Forestry Act, the immediate revocation of authorization, and exclusion from transportation.

21. The operation of drones or other flying objects is prohibited throughout the entire ski area.

22. Subject to errors and misprints! All information is provided to the best of our knowledge, but without guarantee of completeness or accuracy.

23. The contractual relationship between the purchaser of an ALL-IN Card White and Ski amadé GmbH and its member companies is governed exclusively by Austrian law, excluding its conflict-of-laws provisions and the UN Convention on Contracts for the International Sale of Goods. For all disputes, the court with subject-matter jurisdiction in the territory of the respective member company is agreed upon as the exclusive venue.

Effective as of: August 21, 2026

Ski amadé “ALL-IN Card Gold” 2026/2027 Terms and Conditions (Valid from October 10, 2026, to October 8, 2027)

GENERAL TERMS AND CONDITIONS FOR THE Ski amadé “ALL-IN Card Gold” 2026/2027

The general rate provisions and conditions of carriage of Ski amadé GmbH and its respective member companies (hereinafter: “member companies”) of the Ski amadé ski association (hereinafter “Ski amadé”), as well as—for online ticket purchases—the General Terms and Conditions of the online ticket shop operated by Ski amadé GmbH. These are available on the respective websites and posted on-site. By purchasing the ALL-IN Card Gold, the passenger acknowledges the aforementioned provisions and agrees to comply with them. The current list of member companies is available at https://www.skiamade.com/agb
The ALL-IN Card Gold is not valid before October 10, 2026, nor after October 8, 2027. During the validity period, cardholders are entitled to use all cable cars and lifts operated by the member companies during their respective operating hours. The specific services available are updated daily and can be found at the respective ticket offices, on the electronic panoramic displays, through the ski resort’s information channels, at the respective lifts, and online. The ALL-IN Card Gold does not entitle the holder to use the facilities during evening tobogganing, night skiing, or special rides during events.
The member companies operate their respective cable cars, lifts, and slopes under their own responsibility and as legally independent entities. Purchasing an ALL-IN Card Gold entitles the passenger to use the ski resorts included in Ski amadé; however, the specific contract of carriage is concluded with the member company whose facilities and slopes are currently being used. In this case, no contract of carriage is concluded with Ski amadé.
Any liability toward passengers—whether based on contractual or statutory provisions— for incidents arising from or occurring during the operation and use of the cable car and lift facilities as well as the slopes, therefore rests exclusively with the cable car or lift company in whose ski area the incident occurs. The other member companies bear no liability.
3. Upon purchase of an ALL-IN Card Gold, the cardholder’s personal data is processed for verification purposes to prevent misuse of the card and for customer service purposes. The processing of personal data for the named ski pass is carried out to fulfill the contract of carriage (Art. 6(1)(b) GDPR) and to prevent fraudulent use of the card (Art. 6(1)(f) GDPR). The personal data will be deleted once the purpose has been fulfilled, but no later than three years after the end of the validity period. For the purposes mentioned above, the cardholder’s personal data will be shared with Ski amadé GmbH and its member companies.

Information pursuant to GDPR, Art. 13 and Art. 14 regarding “Photocompare”

Please note that, for the purpose of access control, a reference photo of the customer is taken the first time they pass through a turnstile equipped with a camera. Lift staff compare this reference photo with the photos taken each time the customer passes through a turnstile equipped with a camera. The reference photo is deleted immediately after the lift ticket expires; the other photos are deleted no later than 30 minutes after each passage through a turnstile. Please note that it is also possible to purchase lift tickets that are technically configured so that no photo is taken when passing through the turnstile; however, in such cases, random checks by lift staff should be expected.

4. The ALL-IN Card Gold is personalized and non-transferable. A photo is required. The ALL-IN Card Gold is issued exclusively on electronic storage media. A deposit of €3.00 is required for electronic storage media (KeyCard) issued at Ski amadé ticket counters. The deposit paid at Ski amadé ticket offices will be refunded in full upon return of the functional and mechanically undamaged card.

5. Eligibility for use is verified automatically at access points equipped with electronic verification systems and by visual inspection at access points without such systems.

6. The ALL-IN Card Gold must be presented for visual inspection to the respective inspection authority during random checks in the lift access zones, as well as in the areas of the valley station, ticket offices, and parking lots. Upon request, it must also be presented to designated mobile inspection officers in the ski areas. Inspection officers are authorized to confiscate ALL-IN Card Gold cards that are being used improperly.

7. Anyone who uses cable car and lift facilities without a valid ticket is liable to prosecution under Austrian law. Violations will be reported to the authorities. This does not affect Ski amadé’s or its member companies’ right to assert any claims for damages.

9. The use of a non-transferable ski pass by another person, as well as the unauthorized transfer of such a ski pass to third parties, constitutes misuse. In such cases, the ski pass is invalid.

11. If misuse is detected, the ski lift operator is entitled to confiscate the ski pass without replacement upon confirmation of receipt, to exclude the person in question from further transportation within the ski area, and to charge an additional fee of up to the amount of a one-day ski pass at the currently valid full rate, as well as a reasonable surcharge in accordance with the published fare regulations. Unless a different surcharge is specified in the fare regulations, a surcharge of
EUR 100.00 applies.

12. The Code of Conduct of the International Ski Federation (FIS) applies in full. Reckless behavior or other gross violations of these rules of conduct or the general fare regulations and conditions of carriage shall result in the immediate revocation of authorization and exclusion from transportation and may, if necessary, be subject to criminal prosecution. This does not preclude Ski amadé or its member companies from asserting any claims for damages.

13.Compliance with the protective measures prescribed by the authorities to contain a pandemic, as well as with other generally applicable laws and regulations, is the sole responsibility of the customer. If the customer is unable or unwilling to comply with measures mandated by the authorities, they may not be transported (information at https://www.skiamade.com). In the event that judicial or administrative penalties are imposed on the customer due to a violation of applicable law, the customer waives any right of recourse against Ski amadé or its member companies.

14. Subsequent exchanges or changes to the validity period of the ALL-IN Card Gold are not permitted. No replacements will be issued in the event of loss, theft, or forgotten tickets (data carriers).

15. Children up to 125 cm in height or under the age of 10 may use cable cars and ski lifts only when accompanied by a supervising adult, unless the facility-specific terms of carriage provide otherwise. Persons who have reached the age of 15 and have particular experience using T-bar lifts may accompany children—regardless of their height. Carrying small children on the lap is prohibited on T-bar lifts. In all other respects, the terms of service for the respective facility apply.

16. A rescue fee must be paid for rescue and transport following accidents on the slopes. In the event of an accident, the slope and rescue teams will decide on the necessary rescue measures; where possible in individual cases, the injured persons will be informed of the planned measures and the estimated amount of the rescue fee. The amount of the rescue fee is determined by the respective member companies and must be paid by the injured person.

17. Discounted rates are available for youths born in 2008, 2009, and 2010, as well as for children born in 2011 or later. Otherwise, the published ski pass prices apply. To qualify for reduced rates (e.g., child, youth, U25), a valid proof of age (specifically, an official photo ID or a recognized youth card) must be carried and presented upon request by the inspection staff. If proof is not provided, the discount may be denied and the fare adjusted to the applicable full price. In the event of abuse or attempted abuse, a police report will be filed. This does not affect Ski amadé’s or its member companies’ right to assert any claims for damages. Infants (born in 2021 or later): separate fare andtransportation regulations applydepending on regional and ski resort-specific conditions.

18. With the exception of those open for public night skiing, the ski slopes are closed daily from 5:00 p.m. to 8:00 a.m. and may not be entered or skied on during this time. During this closure period there is no hazard mitigation measures. There is a risk of injury from slope grooming, winch cables, snowmaking equipment, and exposed cables and hoses.

19. Slope Closure for Ski Tourers: Our ski slopes are closed to ski tourers during both day and night, except on the marked ski touring routes.

20. Free access to the forest requires a special sense of responsibility and obligates visitors to protect it. In accordance with the Forestry Act, skiing or snowboarding in the forest and in the vicinity of ski lifts is permitted only on marked slopes or ski routes. It is prohibited to enter forest stands where trees are under 3 meters tall, as well as to litter or discard cigarette butts. Failure to comply will result in legal action under the Forestry Act, the immediate revocation of authorization, and exclusion from transportation.

21. The operation of drones or other flying objects is prohibited throughout the entire ski area.

22. Subject to errors and misprints! All information is provided to the best of our knowledge, but without guarantee of completeness or accuracy.

23. The contractual relationship between the purchaser of an ALL-IN Card Gold and Ski amadé GmbH and its member companies is governed exclusively by Austrian law, excluding its conflict-of-laws provisions and the UN Convention on Contracts for the International Sale of Goods. For all disputes, the court with subject-matter jurisdiction in the territory of the respective member company is agreed upon as the exclusive venue.

Effective as of August 21, 2026

Ski amadé “ALL-IN Card Green” 2026 Terms and Conditions

The general rate provisions and conditions of carriage of Ski amadé GmbH and its respective member companies (hereinafter: “member companies”) of the Ski amadé ski association (hereinafter “Ski amadé”) apply, as well as—for online ticket purchases—the General Terms and Conditions of the online ticket shop operated by Ski amadé GmbH. These are available on the respective websites and posted on-site. By purchasing the ALL-IN Card Green, the passenger acknowledges the aforementioned provisions and agrees to comply with them. The current list of member companies is available at https://www.skiamade.com/agb
The ALL-IN Card Green cannot be used before May 9, 2026, or after November 8, 2026. During the validity period, cardholders are entitled to use all cable cars and lifts operated by the member companies during their respective operating hours. The current offerings available are updated daily and can be found at the respective ticket offices, on the electronic panorama displays, through the ski resort’s information channels, at the respective lifts, and online. The ALL-IN Card Green does not entitle the holder to use the facilities for special rides during events.
The member companies operate their respective cable car and lift systems, as well as their recreational facilities, under their own responsibility and as legally independent entities. Purchasing an ALL-IN Card Green entitles the passenger to use the facilities of the member companies; however, the specific contract of carriage is concluded only with the member company whose facilities are currently being used.

Any liability toward passengers—whether based on contractual or statutory provisions—for incidents arising from or occurring during the operation and use of the cable car and lift facilities therefore rests exclusively with the cable car or lift company in whose operational area the incident occurs. The other member companies bear no liability.
With the purchase of an ALL-IN Card Green, the cardholder’s personal data is processed for verification purposes to prevent misuse of the card and for customer service purposes. This data will be deleted once the purpose has been fulfilled, but no later than three years after the end of the card’s validity period. For the purposes mentioned above, the cardholder’s personal data will be shared with Ski amadé GmbH and the member companies.

Information pursuant to the GDPR, Articles 13 and 14, regarding “Photocompare”
Please note that, for the purpose of access control, a reference photo of the customer is taken the first time they pass through a turnstile equipped with a camera. Lift staff compare this reference photo with the photos taken each time the customer subsequently passes through a turnstile equipped with a camera. The reference photo is deleted immediately after the lift ticket expires; the other photos are deleted no later than 30 minutes after each passage through a turnstile. Please note that it is also possible to purchase lift passes that are technically configured so that no photo is taken when passing through the turnstile; however, in such cases, random checks by lift staff should be expected.
The ALL-IN Card Green is personalized and non-transferable. A photo is required. The ALL-IN Card Green is issued exclusively on electronic data carriers. A deposit of €3.00 is required for electronic data carriers (KeyCard) issued at Ski amadé ticket counters. The deposit paid at Ski amadé ticket offices will be refunded in full upon return of the functional and mechanically undamaged card.
Eligibility to ride is verified automatically at access points equipped with electronic control systems and visually at access points without such systems.
The ALL-IN Card Green must be presented for visual inspection to the respective inspection authority during random checks in the facilities’ inspection zones, as well as in the area of the valley station, ticket offices, and parking lots. It must also be presented upon request to designated mobile inspection personnel of the mountain railways. Inspection personnel are authorized to confiscate any ALL-IN Card Green that is being used improperly.
Anyone who uses cable car and ski lift facilities without a valid ticket is liable to prosecution under Austrian law. Violations will be reported to the authorities. This does not affect Ski amadé’s or its member companies’ right to assert any claims for damages.
Misuse of anALL-IN Card Green—such as unauthorized transfer—will result in the immediate revocation of the card’s validity and exclusion from transportation services. Misuse will result in a criminal complaint. Any attempt to unlawfully transfer an ALL-IN Card Green to another guest is already considered misuse. Each holder must safeguard their ALL-IN Card Green in such a way that third parties cannot gain access to it. This does not preclude Ski amadé or its member companies from asserting any claims for damages.
Serious violations of the general fare regulations and conditions of carriage will result in the revocation of the card without compensation and exclusion from transportation, and may be subject to criminal charges. This does not affect the right of Ski amadé or its member companies to assert any claims for damages.
Subsequent exchanges or changes to the validity period of the ALL-IN Card Green are not permitted. No replacement will be provided in the event of loss, theft, or forgotten tickets (data carriers).
Children up to 125 cm in height may use cable cars and ski lifts only when accompanied by a supervising adult, unless the facility-specific terms of carriage provide otherwise. In all other respects, the terms of carriage of the respective facility apply.
A rescue fee must be paid for rescue and transportation following accidents. In the event of an accident, the rescue team decides on the necessary rescue measures. The amount of the rescue fee is determined by the respective member companies and must be paid by the person involved in the accident.
The free access to the forest requires a special sense of responsibility and entails an obligation to protect it. It is prohibited to enter forest plantations where trees are less than 3 meters tall, as well as to litter or discard cigarette butts. Failure to comply will result in a report being filed under the Forestry Act, the immediate revocation of authorization, and exclusion from the area.
The operation of drones or other flying objects is prohibited throughout the entire operating area of the member companies.
Subject to errors and misprints! All information is provided to the best of our knowledge, but without guarantee of completeness or accuracy.
The contractual relationship between the purchaser of an ALL-IN Card Green and Ski amadé GmbH and its member companies is governed exclusively by Austrian law, excluding its conflict-of-laws provisions and the UN Convention on Contracts for the International Sale of Goods.

General Terms and Conditions of ARGE Steiermark Joker and the ARGE Steiermark Joker Online Ticket Shop

1. General Provisions

ARGE Steiermark Joker (hereinafter: Steiermark Joker) offers its services in the online ticket shop—managed by Planai-Hochwurzen Bahnen GmbH (hereinafter: PHB)—or at participating cable cars, thermal spas, and other sales partners exclusively on the basis of these General Terms and Conditions. Only persons who have reached the age of 18 are eligible to make purchases in the ARGE Steiermark Joker Ticket Shop.

These General Terms and Conditions (hereinafter: GTC) apply to all services, bookings made via the website www.steiermarkjoker.at as well as through sub-shop applications on partner websites, and to electronic bookings of access authorizations on contactless data carriers (KeyCard). All services purchased from Steiermark Joker are non-transferable!

2. Applicability of the General Fare and Transportation Provisions and Bathing Rules

The General Fare and Transportation Regulations as well as the Swimming Rules of Steiermark Joker and the respective member companies of ARGE Steiermark Joker (hereinafter: “Member Companies”) apply. These are available on the respective websites and posted on-site.

3. Member Companies

The customer’s contractual partners are exclusively the member companies of ARGE Steiermark Joker. Since the member companies of ARGE Steiermark Joker are legally independent legal entities, any liability or warranty for incidents arising from or occurring during the operation and use of the cable cars, lifts, slopes, thermal baths, and recreational facilities rests exclusively with the member company in whose area the incident occurred. The current list of ARGE Steiermark Joker member companies is available at www.steiermarkjoker.at/partner.

4. Subject Matter of the Contract

The subject matter of the contract is the electronic sale of access authorizations for ski lifts and thermal spas, to be stored on data carriers. It is expressly noted that not all services available through Steiermark Joker can also be booked online. Steiermark Joker may unilaterally modify service descriptions, provided that the respective modification is reasonable for the customer because it is minor and objectively justified. ARGE Steiermark Joker will inform the customer in writing of such modifications to the service description.

Using the point-of-sale and access control system developed by SKIDATA AG, the sale and activation of access authorizations (Steiermark Joker) for the SKIDATA access control system in place at member companies, in conjunction with electronic data carriers (KeyCards), is handled via the Internet or other electronic media.

5. Special Terms and Conditions for the Electronic Ordering Process

5.1 Data Entry and Liability for Incorrect Entries

A booking can only be made after all required fields in the booking window have been completed fully and correctly. Forgery of documents—or document forgery, false statements regarding date of birth, or the intentional entry of incorrect information regarding a group of individuals in the Steiermark Joker Online Ticket Shop—will result in the immediate revocation of authorization and exclusion from transportation, and will also be subject to criminal prosecution. Steiermark Joker also reserves the right to cancel orders and bookings at any time (unilateral right of withdrawal) if the customer violates or attempts to circumvent the terms and conditions set forth and communicated during the advance ticket sales process. This does not preclude ARGE Steiermark Joker from asserting further claims for damages.

To receive discounted services (children, youth, U28), proof of age must be presented without exception. The customer is obligated to inform ARGE Steiermark Joker of any changes to their contact information after booking, particularly changes to their name and email address. If the customer violates this obligation, they shall be liable to ARGE Steiermark Joker for any resulting damages. Furthermore, the customer may not claim against ARGE Steiermark Joker that they did not receive a communication sent by ARGE Steiermark Joker using the contact information originally provided by the customer. ARGE Steiermark Joker is not entitled to rescind the contract on the grounds of a breach by the customer of the obligation to update their contact information.

5.2 Conclusion of the Contract

A successfully completed online booking constitutes an offer to enter into a contract by the customer to Steiermark Joker or its member companies. The customer acknowledges that the order process cannot be canceled or reversed after clicking the “Place Order with Payment” button.

After Steiermark Joker has verified availability and the provided payment details, the booking request will be confirmed via email. The contract is concluded upon receipt of the booking confirmation. In the event of a network connection failure, only the data recorded by Steiermark Joker in the point-of-sale system shall apply.

The electronic order confirmation (email confirmation) from Steiermark Joker serves as the sole valid proof of a properly completed booking.
If the customer does not make use of the purchased service for reasons attributable to the customer, even though Steiermark Joker or its member companies were ready to provide the service, this does not affect the contract and does not relieve the customer of their payment obligation. The customer’s statutory rights of withdrawal remain unaffected (see Withdrawal Provisions, Section 6).

Complaints must be directed exclusively to the operator of the respective ski lift company. For user issues during booking, delivery problems, or other difficulties, the PHB service hotline may be contacted.

5.3 Payment

Purchases in the online ticket shop are made via credit card (Visa, Mastercard) or by prepayment. Steiermark Joker tickets can only be booked with a current photo. The KeyCard deposit fee is EUR 3.00 and is charged together with the invoice amount when a KeyCard is booked. All delivered goods or products remain the property of PHB until full payment has been received.

5.4 Booking Processing

For the technical and financial processing of electronic bookings, Steiermark Joker directly or indirectly utilizes various partners, including, for example, SKIDATA AG (www.skidata.com), unzer (www.unzer.com), and Web2future (www.web2future.at). However, these companies do not enter into any direct contractual relationship with the customer, unless such a relationship already exists on a different legal basis. During the booking process, you may also be redirected to these companies’ websites.

The nature and scope of the booked service are also subject to the general fare and transportation regulations of the member companies of ARGE Steiermark Joker.

5.5 Shipping

When ordering a KeyCard, the postal delivery timeframe must be taken into account (approx. 3–5 business days within Austria). If the customer is informed of the estimated delivery time during the ordering process, no liability exists if the customer purchases KeyCards for a date still within the specified delivery period and they do not actually arrive in time for the planned date of use.

There is no legal entitlement to the advance-purchase bonus if, for any reason, booking and paying for the Steiermark Joker online is not possible within the advance-purchase period.

6. Cancellation and Period of Validity

The services offered by Steiermark Joker and the respective member companies of ARGE Steiermark Joker are leisure services within the meaning of Section 18(1)(10) of the FAGG, which are provided at a specific time or within a precisely specified period. Accordingly, the customer has no right of withdrawal pursuant to § 11(1) of the FAGG.

The Steiermark Joker is valid from November 1, 2026, through April 30, 2027. During the validity period, the customer is entitled to use all cable cars, ski lifts, and thermal baths operated by the member companies during their respective operating hours. The specific services available are updated daily and can be found at the respective ticket counters, on the electronic panoramic displays, through the respective information channels, and on the Internet. The Steiermark Joker does not entitle the holder to use the facilities during evening tobogganing, night skiing, or special rides during events.

7. Liability/Damages

Any malfunctions of a Steiermark Joker can only be addressed and resolved promptly if the customer reports them at the nearest ticket office at the earliest opportunity. If the customer negligently fails to do so, Steiermark Joker and its member companies are not liable for any resulting damages (such as continued limited usability of the Steiermark Joker, etc.). Compensation for defective data carriers is excluded, provided that the customer receives another access pass at the ticket office on-site within a reasonable time necessary for verification. Lost or forgotten lift passes will not be replaced.

8. Data Protection Provisions in Accordance with the GDPR

Steiermark Joker and its member companies process personal data of employees, partners, customers, and suppliers for the purpose of conducting business operations and fulfilling associated legal and contractual requirements.

Please refer to the privacy policies of the participating ski lift operators and thermal spas, which are published on their websites.
Upon purchase of a personalized product, the cardholder’s personal data is processed for verification purposes to prevent unauthorized use of the card and for customer service purposes. This data will be deleted once the purpose has been fulfilled, but no later than three years after the last customer contact. For the aforementioned monitoring purposes, the cardholder’s personal data will be forwarded to Steiermark Joker and to those companies where the personalized product is valid.

The customer has the option to set up data transmission via secure data connections (SSL) in their account area. On the part of the participating companies, the transmission—at least of the data necessary for payment processing—always takes place via secure data lines.

The customer expressly consents to the transmission of the payment confirmation to the payment system and—following payment authorization—to the debiting of the respective invoice amount due via the direct debit procedure of the selected payment method.

All companies involved in the booking process are subject to telecommunications secrecy and the confidentiality obligations under the Data Protection Act.

8.1. Information pursuant to the GDPR, Articles 13 and 14, regarding “Photocompare”

Please note that, for the purpose of access control, a reference photo of the lift ticket holder is taken the first time they pass through a turnstile equipped with a camera. This reference photo is compared by the lift staff with the photos taken each time the holder passes through a turnstile equipped with a camera.

The reference photo is deleted immediately after the lift ticket expires; the other photos are deleted no later than 30 minutes after each passage through a turnstile.

Effective: August 28, 2026

SuperSkiCard Terms and Conditions

Information: SuperSkiCard Terms and Conditions

1. General Information and Scope of Services

Schmittenhöhebahn AG acts as the representative of all cable car and lift companies participating in the SuperSkiCard program, which are listed at www.superskicard.com/de/skigebiete. The SuperSkiCard—i.e., the SuperSkiCard Premium, the SuperSkiCard 10-Day Flexible Pass, and the SuperSkiCard 1–14-Day Ski Passes (hereinafter collectively referred to as “the SuperSkiCard”) can be purchased either online via the website www.superskicard.com or from the participating cable car and lift companies and other contractual partners listed on the website www.superskicard.com. These Terms and Conditions apply in all cases. In the case of online sales via the website, Schmittenhöhebahn AG acts as an intermediary in the sale of the SuperSkiCard. The customer’s contractual partners for the purchase of the SuperSkiCard are, in each case, the participating cable car and lift companies.

The SuperSkiCard entitles the customer to use the facilities and slopes operated by the participating cable car and lift companies to the extent specified, as well as (to the extent organized by the participating cable car and lift companies) the local ski bus during operating and opening hours in the winter season (excluding night skiing or evening activities, e.g., tobogganing, as well as special trips outside of regular operating hours). The cable car and lift companies operate their cable car and lift facilities as well as the slopes independently and at their own discretion.

2. Conclusion of the Contract

2.1 The customer’s online order requires the complete and correct entry of all required fields in the booking window, as well as the express acceptance of the Terms and Conditions via the application provided in the booking window. Incorrect information may result in the immediate revocation of authorization and exclusion from transportation. The SuperSkiCard Premium, SuperSkiCard 10-Day Flexible Pass, and SuperSkiCard ski passes valid for 8 to 14 days can only be booked with a current photo. The customer is obligated to immediately notify us of any changes to their contact information (name, home address, email address). After entering the data and clicking the “Place Order” button, this legally constitutes an offer to enter into a purchase agreement for the SuperSkiCard. Acceptance of the purchase offer is expressly reserved. There is no obligation to accept the customer’s offer. The customer will receive an email at the provided address within 10 days at the latest, which may include acceptance of the purchase offer. These provisions apply mutatis mutandis to the purchase of the SuperSkiCard from one of the participating cable car and lift companies or another contractual partner. For customers who are consumers within the meaning of the Consumer Protection Act (KSchG), a right of withdrawal applies to unused tickets purchased online. The withdrawal policy and a withdrawal form are linked.

2.2 The services covered by the SuperSkiCard may be used after receipt of the respective data carrier during the corresponding validity period and after the cable car and lift facilities of the participating cable car and lift companies have commenced operation.

3. Costs/Payment

3.1 The SuperSkiCard is sold at the current rates listed (a) on the website www.superskicard.com or (b) in the price lists, price displays, brochures, etc., available at the participating cable car and lift companies (“the rate notices”). When purchasing the SuperSkiCard at ticket sales locations (excluding the online store), a deposit fee (KeyCard deposit) is charged, the amount of which is also specified in the rate notices. In the online store, you can purchase a rechargeable, personalized KeyCard that can be used to book online tickets for at least 5 years. The fee is charged together with the invoice amount. The deposit fee and the listed rates each include the statutory sales tax. In the online ticket shop at www.superskicard.com, payment can be made by credit card (Visa, Mastercard) or via advance bank transfer. Other payment methods, such as American Express (Amex) or PayPal, are not accepted. Separate terms and conditions may apply in the SuperSkiCard partner ski areas.

3.2 If a SuperSkiCard Premium or a SuperSkiCard 10-Day Flexible Pass is lost or damaged, a new SuperSkiCard Premium or a SuperSkiCard 10-Day Flexible Pass can be issued for a processing fee of 15 euros (plus the KeyCard deposit), a new SuperSkiCard Premium or a SuperSkiCard 10-Day Flexible Pass can be issued. Reissuance requires the presentation of the cancellation receipt and a valid government-issued photo ID. If the SuperSkiCard has already been used on the day the loss is reported, the validity period of the reissued SuperSkiCard is limited to the days following that date.

3.3 Ticket Shop Cancellation Fee. A cancellation fee may apply if you cancel a ticket purchase made through the online Ticket Shop.

4. Shipping

For online orders, the SuperSkiCard will be shipped within two business days of order acceptance. No responsibility can be assumed for the duration of postal delivery. As a rule, delivery takes at least three business days after shipment.

5. Loading an Existing Data Carrier

The customer is solely responsible for entering the data correctly, particularly the data carrier number, and acknowledges that the data carrier will not be activated if the information is entered incorrectly. When reloading, the purchased service can be used no earlier than 60 minutes after receipt of the confirmation of completion.

6. Use of Services

The use of SuperSkiCard services is governed by these General Terms and Conditions and the Terms of Carriage of the respective cable car and lift companies; these are available on the respective websites and posted on-site. Furthermore, the regulations and measures prescribed by the authorities in connection with pandemics, as well as any other measures mandated by the authorities, apply.

Provided that the member companies of the SuperSkiCard network are operational and the lifts in operation permit use of the corresponding slopes, the customer has no right of cancellation in the event of inclement weather, avalanche danger, the customer’s unforeseen departure, temporary interruptions in operations, weather-related suspensions of operations at individual lifts or ski areas, closures of individual ski runs or ski areas, overcrowding on slopes, or illness of the ticket holder. Therefore, in these cases, there is no entitlement to a refund, and the customer remains obligated to pay.

The SuperSkiCard Premium entitles the holder to use the facilities in operation on the day of use on 15 days, no earlier than October 10, 2026, and no later than May 2, 2027. However, the members of the SuperSkiCard network voluntarily agree—until further notice—to allow eligible holders of the SuperSkiCard Premium to use the facilities even beyond 15 days. The actual use of the SuperSkiCard Premium is at the customer’s discretion, provided that the SuperSkiCard partners have their lift facilities in operation. Accordingly, there is no entitlement to a refund for use of fewer than 15 days.

It is expressly stated that no (pro-rata) refund may be claimed if the SuperSkiCard partners are prepared to provide services, but the user does not avail themselves of these services due to personal considerations or decisions; therefore, if, for example, official measures are mandated for the use of services provided by SuperSkiCard partners (e.g., the requirement to present proof of a negative test result, proof of vaccination, etc.) and should the user be unable or unwilling to provide such proof, no claim for a (pro-rata) refund may be asserted.

It is further noted that compliance with the protective measures prescribed by the authorities to contain a pandemic is the sole responsibility of the user. If the user is unable or unwilling to comply with measures prescribed by the authorities, they may not be transported, and no claim for a (partial) refund may be asserted.

Likewise, there is no entitlement to a (partial) refund or extension of the SuperSkiCard if SuperSkiCard partners take individual or multiple ski lifts out of service due to government-mandated restrictions based on low user traffic, since the user still has the opportunity to use the majority of the services offered.

7. Liability

Liability for damages is limited to cases of willful misconduct or gross negligence. Claims for damages arising from slight negligence are excluded. Claims for damages must be asserted against the respective cable car and lift company responsible for the damage.

Service provision may be temporarily restricted, in whole or in part, due to technical malfunctions, lack of snow, force majeure, or natural disasters such as storms, thunderstorms, heavy rain, snow chaos, avalanche danger, or other operational disruptions affecting individual or multiple cable car and lift companies. The SuperSkiCard is a supraregional product that can be used at all participating cable car and ski lift companies. No guarantee is provided for the uninterrupted availability of the services offered by the SuperSkiCard at every individual cable car and ski lift company on every day.

There is no obligation for all facilities to be available at all times. The range of available facilities may change both from day to day and throughout the day. The current range of available facilities is updated daily and can be found at the respective ticket offices, on the electronic panoramic displays, through the ski area’s information channels, at the respective ski lifts, and online. Restrictions on the range of lifts available, as well as a limited number of operating lifts, do not entitle the holder to a reduction or refund of the fee paid for a ski pass. Claims for damages or unjust enrichment by the holder of a ski pass based on these grounds are also excluded.

8. Refunds in the Event of Official Closures

If the participating cable car and lift companies are prevented from providing services with all lifts and cable car facilities in all regions where the SuperSkiCard is valid due to an epidemic, pandemic, or other official regulations (e.g., energy conservation measures), and this results in a complete suspension of operations by the affected cable car and lift companies for a period of at least 4 weeks from the date of purchase of the SuperSkiCard, the costs paid by the customer for the SuperSkiCard will be refunded for the duration of the complete closure as follows:

• For SuperSkiCard 1–14-day ski passes, based on the actual possible use (Example: If the closure occurs after the third day of validity of a 6-day ski pass, the customer will be reimbursed the difference between the purchase price of a 3-day ski pass and the purchase price paid for the 6-day ski pass);

• For a SuperSkiCard 10-Day Flexible Pass, the customer will be reimbursed on a pro-rata basis for the unused days of the SuperSkiCard 10-Day Flexible Pass (credit);

• For the SuperSkiCard Premium, purchased at the advance sale or regular price, the refund is based on an amortization calculation, whereby it is determined in each case whether the cost of the SuperSkiCard Premium has already been recouped through the customer’s use of the card. This is the case if the card has been used on 15 or more days. The calculation is therefore made by dividing the purchase price by 15 (days) and multiplying by the number of unused days. A refund is therefore excluded in any case if the customer has already used the SuperSkiCard Premium on 15 or more days. If a SuperSkiCard Premium is purchased during or after a lockdown, the customer is not entitled to a refund for the period of the current or previously expired lockdown.

The refund claim may be filed with any participating cable car or lift company, no earlier than the end of the season.

9. Refunds in Case of Injury or Illness

In general, there is no entitlement to a refund. However, as a gesture of goodwill, the cable car and lift companies reserve the right to issue a refund for ski passes valid for 2 days or more. This requires the submission of a medical certificate from a local physician within 14 days of the injury or illness, confirming that the customer is no longer permitted to participate in winter sports for the remainder of the ski pass’s validity period.

10. Misuse

The SuperSkiCard is non-transferable (even within a family). Any misuse will result in the immediate revocation of the card without replacement. The customer is also obligated to reimburse the cost of a day pass and any fine resulting from the fare conditions of the participating cable car and lift company (at least €40). The card must be kept in such a way as to prevent misuse by third parties. We expressly reserve the right to file a criminal complaint.

11. Data Protection

The protection of our customers’ personal data is a matter of particular concern to the cable car and lift companies. Customer data is therefore processed exclusively in accordance with legal provisions (in particular the GDPR and DSG). Please refer to the privacy policies of the participating cable car and lift companies, which are published on their websites.

12. Governing Law and Jurisdiction

It is agreed that Austrian substantive law shall apply, to the exclusion of the UN Convention on Contracts for the International Sale of Goods and the conflict-of-laws rules of private international law.

If the customer is a consumer within the meaning of the Consumer Protection Act (KSchG), any legal disputes shall be subject to the jurisdiction of the court in whose district the customer’s domicile, habitual residence, or place of employment is located. If the customer is a consumer with habitual residence in the EU, they may bring an action either before the court with subject-matter jurisdiction in Salzburg or before the court of the place where the consumer has their domicile.

In all other cases, the court with subject-matter jurisdiction at the registered office of the respective defendant company is agreed upon.

As of June 2026

Rate Schedule for the 2026 Summer Season

Ski amadé Ticket Information

General Fare Regulations for Summer 2026

Applicable to: Hauser Kaibling Seilbahn- und Liftges.m.b.H. & Co KG, Hauser Kaibling Betriebsges.m.b.H. & Co KG, Höfi Express GmbH, Schladminger Tauern Bergbahnen, and Fremdenverkehrsbetriebe Sampl KG.

1. The general fare regulations, price tables, and the officially approved terms and conditions of carriage as posted are an integral part of the contract of carriage. By purchasing a ticket, the passenger acknowledges the above provisions and agrees to comply with them. Season passes, multi-day passes, and lift tickets valid for up to one day are valid within the respective network; single-ride tickets are valid on the respective mountain railway during its operating hours.

2. The members of Ski amadé operate their respective cable car and lift systems as well as recreational facilities on their own responsibility and as legally independent entities. The purchase of a ticket entitles the passenger to use the included mountain railways; however, the specific contract of carriage is concluded only with the cable car or lift company whose facilities are currently being used.

Any liability toward passengers—whether based on contractual or statutory provisions—for incidents arising from or occurring during the operation and use of the cable car and lift facilities therefore rests exclusively with the cable car or lift company in whose operating area the incident occurs. The other cable car or lift companies of Ski amadé bear no liability.

3. Anyone using the cable car and lift facilities must possess a valid ticket. A limited availability of cable car and lift facilities as well as recreational facilities does not entitle the user to price reductions.

4. By purchasing a personalized lift pass, the lift pass holder consents to the automatic registration of their personal data. The customer agrees that this data may be electronically recorded and processed for verification purposes to prevent misuse of the lift pass, as well as for customer service purposes, and that it will be deleted as soon as it is no longer needed, but no later than three years after the last customer contact. The lift pass holder also agrees that their personal data may be shared with Ski amadé GmbH and all companies within whose territory the lift pass is valid for the purposes stated above. Hauser Kaibling DVR No.: 0268496

Information pursuant to the GDPR, Articles 13 and 14, regarding “Photocompare”:

Please note that, for the purpose of access control, a reference photo of the lift pass holder is taken the first time they pass through a turnstile equipped with a camera. This reference photo is compared by lift staff with the photos taken each time the holder subsequently passes through a turnstile equipped with a camera. The reference photo is deleted immediately after the ski pass expires; the other photos are deleted no later than 30 minutes after passing through a turnstile. Please note that it is also possible to purchase lift passes that are technically configured so that no photo is taken when passing through the turnstile; however, in such cases, random checks by lift staff should be expected.

5. The lift pass is personal and non-transferable. A photo is required for the 9-day lift pass and certain other passes. A deposit of €3.00 is required for electronic data carriers (KeyCards) issued at Ski amadé ticket offices. The deposit paid at Ski amadé ticket offices will be refunded in full upon return of the data carrier, provided it is in working order and has not been mechanically damaged.

6. All lift passes are automatically checked at access points equipped with electronic verification systems and visually inspected at access points without such systems.

7. Tickets, whether in the form of a barcode or an electronic ticket (KeyCard), must be presented to the respective inspection officer for visual inspection during random checks in the inspection zones of the facilities, as well as in the areas of the valley station, ticket offices, and parking lots. Tickets must also be presented upon request to authorized mobile inspection personnel of the mountain railways. Inspection personnel are authorized to confiscate lift passes that are being used improperly.

8. Anyone who uses cable car and ski lift facilities without a valid ticket is liable to prosecution under Austrian law. Violations will be penalized with a surcharge of €50, plus the cost of a full-price one-day ticket, or by being reported to the authorities. This does not preclude Ski amadé or its member companies from asserting any claims for damages in excess of these amounts.

9. No liability is assumed for injuries or other damages sustained by persons present at Hauser Kaibling without a valid lift ticket.

10. Misuse of lift passes and eligibility for passes, such as unauthorized transfer, will result in the immediate revocation of the pass and exclusion from transportation. Misuse will be penalized with a surcharge of €50, plus the cost of a full-price day pass, or by filing a police report. Any attempt to transfer a lift pass to another guest without authorization is already considered misuse. Every lift pass holder must keep their lift pass in such a way that third parties cannot access it.

11. Suspensions of operations for facilities and attractions due to weather conditions or other technical reasons, as well as early departure or interruptions, do not entitle the holder to a refund or an extension of validity. If transportation is not provided for reasons attributable to the passenger, there is no entitlement to a refund or compensation.

12. The cable car company reserves the right to impose sales and/or transportation restrictions due to certain weather or operational conditions. In such cases, there is no entitlement to purchase a lift pass or a specific lift pass.

Subsequent exchanges or changes to the validity period of a lift pass are not permitted. No replacement will be provided for lost, stolen, or forgotten tickets (data carriers).

13. Provided that Ski amadé or its member companies are ready to provide services and the lift facilities operating during the summer season essentially permit the use of the corresponding recreational facilities, the customer has no right of cancellation in the event of inclement weather, severe weather, the customer’s unforeseen departure, temporary operational interruptions, weather-related closures of individual facilities, closures of individual recreational facilities, overcrowding, illness of the lift pass holder, and any circumstances attributable to the customer. Therefore, in these cases, there is no entitlement to a refund, and the customer is not released from their payment obligation.

Summer season passes entitle the holder to use the respective participating mountain railways operating during the summer season from May 14 to October 4, 2026 (“season period”) during the operating hours of the individual mountain railways. Outside the season period, however, Ski amadé is under no obligation to provide services. If individual mountain railways are open for summer operations prior to May 14, 2026, or beyond October 4,October 2026 for summer operations, summer season pass holders are also entitled to use the lifts during the period from May 9, 2026, through November 8, 2026.

Ski amadé guarantees to summer season pass holders that the respective lifts operating during the summer season will be in operation for at least 70 days during the season. Temporary suspensions of operations at individual facilities, as well as closures of individual recreational facilities, do not affect the general availability of the services offered. The same applies to inclement weather, severe weather, temporary operational interruptions, overcrowding, and all circumstances attributable to the customer.

If this guarantee is not met, season pass holders are entitled to a refund. The refund is calculated based on the purchase price paid, minus one-seventieth of that purchase price for each day on which the operating ski lifts essentially allowed use during the season.

A refund may be issued in the event of a sports-related injury, upon presentation of a doctor’s or hospital’s confirmation and immediate surrender of the lift pass at one of the main ticket offices in the Ski amadé areas. The amount of the refund is based on the purchase price and the duration of use of the lift pass. No refund is available for lift passes valid for one day or less. For summer season pass holders, no refund will be issued if the season pass has already been used for at least 10 days; otherwise, the refund amount is calculated based on the purchase price minus one-tenth of that purchase price for each day the pass has already been used.

In the event of a permanent restriction on the ability to use the lift pass that is not attributable to the customer, holders of single-ride passes are entitled to a full refund, while holders of day passes and multi-day passes are entitled to a pro-rata refund. This does not apply in cases of bad weather, severe weather, temporary operational interruptions, weather-related suspensions of operation for individual facilities, closures of individual recreational facilities, overcrowding, or any circumstances attributable to the customer.

14. Children up to 125 cm in height may use cable cars and ski lifts only when accompanied by a supervising adult, unless the facility-specific terms of carriage provide otherwise. In all other respects, the terms of carriage for the respective facility apply.

15. Separate tickets for pedestrians are valid only for transportation without sports equipment.

16. Fare reductions are available for children born between 2010 and 2019, as well as for groups of 20 or more paying passengers. Children born in 2020 or later ride for free. In all other respects, the published price lists apply.

17. In the event of changes in the law or official orders (e.g., “COVID-19 measures”) that result in capacity restrictions, Ski amadé is entitled to increase the applicable standard rates by the extent of the capacity restrictions for the duration of such circumstances. This does not affect lift passes that have already been purchased.

18. Free access to the forest requires a special sense of responsibility and obligates visitors to protect it. In accordance with the Forestry Act, being in the forest and in the vicinity of ski lifts with sports equipment is permitted only on marked trails. It is prohibited to enter forest plantations where trees are less than 3 meters tall, as well as to litter or discard cigarette butts. Failure to comply will result in a report being filed under the Forestry Act and the revocation of the ticket without compensation.

19. Use of the bike and hiking trails, as well as all mountain attractions (play areas, water zorbing, petting zoo, etc.) and parking lots, is not permitted outside of operating hours. Mountain bikers must watch out for pedestrians and ride only on marked trails.

20. In the event of a thunderstorm, you must immediately leave summits, ridges, and elevated areas. Turn back immediately or seek shelter in a mountain hut.

21. Grazing animals help maintain our landscape. Keep your distance when you encounter them. Dogs are allowed at your own risk.

22. Fare and transportation regulations, legal notice, and privacy policy information are available at www.hauser-kaibling.at. Subject to changes, typos, and errors!